Monday 30 April 2012

Virtual Call Centres & Home Working – Helping those in Redundancy


It is clear that the credit crunch has had many wide reaching implications on employment but virtual call centres and home working practices may come to the rescue of many workers in the UK who face or have experienced redundancy.



It is unfortunately the case that redundancies are set to increase significantly in the UK in 2009 and this has created many worried workers. The fallout from the recent collapse of the Shop Direct site in Crosby was softened by the fact that many of the workers which were made redundant found alternative employment through a virtual call centres and home working scheme originating from America. Home working is likely to become increasingly commonplace in the current economic conditions and many corporations intend to take advantage of this pool of skilled workers by setting up various virtual call centres which can be used to help deal with customer inquiries. The current conditions that permeate the employment market are having the effect of creating a vast resource of workers who are highly capable but unable to find employment due to the state of the economy and, as such, virtual call centres and home working may well be the ideal solution. Lead generation companies also offer opportunities for businesses and employees.
Virtual Call Centres & Home Working – Opportunity Knocks
As many as 1000 workers were set to be affected by the closure of the Shop Direct premises in Crosby but these workers have been handed an employment lifeline by the virtual call centres and home working opportunities that have been created by the American firm, Arise Virtual Solutions. It is clear that job opportunities are likely to be thin on the ground in 2009 and beyond and the virtual call centres & home working schemes that are likely to become increasingly commonplace will help people who have been made redundant get back on their feet and continue to draw a wage in times of economic uncertainty.

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